The Messenger is spawning redundantly, see screen shot. please advise.
Let's get rid of the spawning icons, TonyG1.
First, let's end the QuickBooks processes running in the background. This helps us close all of the icons. Here's how:
Then, repair the software. This fixes program related issues. Before doing the process, let's create a backup of our company file to avoid data loss.
Here's how to repair the program:
After doing the steps, try to open the messenger again.
In case you run into any snags, please get back to this thread.
Yes, last week I uninstalled the complete QB client and reinstalled. The problem existed then and exists now.
I can share additional steps to help you sort this out, @TonyG1.
Let's disable the status of your QuickBooks Desktop messenger. From there we will be able to isolate this concern for a possible program or data damage.
If the spawning persists, I'd recommend contacting our Customer Care Team. They have the tools to look into the issue in a secured environment and further assist you.
Here's how to contact us:
Keep me posted if you have other questions. I'm always here to help.