Did not order Quickbooks, but charged for it on my Discovery Card

Bellerophon69 · ‎April 02, 2021

I did not order Quickbooks, but charged for it on my Discovery Card. I actually spoke to someone there and he worked on my non-account on the computer and sent me an Email that the issue was "resolved", however the $399.99 taken out of my account has not been replaced. I have a case number for it, but I am unable to get him back via the so-called customer service number (as the support does not have a human option and I had to sign up just to make this blog happen), I would like to be contacted so we can resolve this error. Thank you very much, Terry Ray Anderson

Rubielyn_J · ‎April 02, 2021

Thanks for letting us know about this matter, @Bellerophon69.

As much as I'd love to look into this further, I'm unable to pull up your account. Thus, let me route you to the right support to check the charge made on your Discovery Card.

Simply click this link to start a convo with our QuickBooks expert: Contact Us. You can also provide the case number for the representative to review this further.

I've also added this resource to guide you with our support hours and types: Contact QuickBooks products and services Support.

Feel free to get back to this thread if you have further concerns. I'll be around to help you. Have a blissful day.

Rubielyn_J · ‎April 05, 2021

Hi, @Bellerophon69.

Hope you’re doing great. I wanted to see how everything is going about the charge on your Discovery card concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

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Did not order Quickbooks, but charged for it on my Discovery Card

Did not order Quickbooks, but charged for it on my Discovery Card

Did not order Quickbooks, but charged for it on my Discovery Card

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