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Senior Explorer *

Do we need to enter a Vendor Credit Memo in QB or can we just enter the refund to Banking>Enter Credit Card Charges>Credit?

Paid a vendor in full with a CC then they issued a credit memo and they refunded to our CC. Do we need to enter the credit memo in QB for any reason, or can we just enter the refund to Banking>Enter Credit Card Charges>Credit ?

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Best answer 12-10-2018

Accepted Solutions
Established Community Backer ***

For Credit Card Charge and Credit, the data entry is the...

For Credit Card Charge and Credit, the data entry is the same as the Vendor bill and credit. Go directly to Credit Card Credit.

It is Banking Deposit of Refunds that is the issue, if you wanted more details.

View solution in original post

3 Comments
Established Community Backer ***

For Credit Card Charge and Credit, the data entry is the...

For Credit Card Charge and Credit, the data entry is the same as the Vendor bill and credit. Go directly to Credit Card Credit.

It is Banking Deposit of Refunds that is the issue, if you wanted more details.

View solution in original post

Senior Explorer *

Thanks. We'll skip entering the credit memo that they iss...

Thanks. We'll skip entering the credit memo that they issued us and just enter as CC credit.
Established Community Backer ***

You can enter the credit memo if you are not sure it is g...

You can enter the credit memo if you are not sure it is going to be refunded or not, anticipating its resolution later.

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