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Does anyone know how to fix this problem? Itemized invoice is no longer attached when I send an email, it just has the "Pay Now" button. I haven't changed my template.

 
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QuickBooks Team

Does anyone know how to fix this problem? Itemized invoice is no longer attached when I send an email, it just has the "Pay Now" button. I haven't changed my template.

I can help you fix this, samantha25.

 

It could be that the Summarized details option was accidentally selected in your template that's why the email is no longer showing an itemized invoice. To fix this, we'll have to open your invoice template and then choose the Full details option. Here's how to do it:

 

  1. Click the Gear icon.
  2. Select Custom Form Styles.
  3. Locate the appropriate template, then click Edit from the Action column.
  4. Go to the Emails tab.
  5. From the How your invoice appears in emails, select Full details.
  6. Click Done to save the changes.

I've also included an article that will help design your invoices, estimates, and sales receipts to enhance your business' brand: Customize sales forms in QuickBooks Online.

 

If I can be of any other help, please don't hesitate to leave a comment below. I'll always have your back.

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