Does Intuit have staff members to talk with customers?

Yes, we have live agents that can assist you, onfeb19novo-.

They are available every Monday to Friday 6 AM – 6 PM Pacific Standard Time (PST) and on a Saturday at 6 AM – 3 PM PST.
You can contact us within QuickBooks Online. Let me show you how:

1. Click the Help icon and select Contact us.
2. Enter a brief description of your concern so the system will route you to the correct department.
3. Select Let’s talk.
4. From there, you have options to Start a chat or Call us.

In addition, you can also look for available accountants that can help you with managing your accounts. Please click this link so you’ll be routed to their website. Just enter your State and then click Search.

Keep me posted if there's anything that I can help you  with. Enjoy!

Good day to you, @info570.

I’m here to help you with your concern. Can tell me more about it? That way, I’ll be able to provide you with the right resolution. Any additional information is appreciated.

Nonetheless, I'm unable to provide you with a phone number. If you wish to get in touch with our phone support team, you’ll need to request a callback from us for us to contact you. 

To reach out to them you can refer to the steps shared by my colleague Adrian_A above.

In case you need to learn some tips in managing your QuickBooks Online (QBO) account, check our QuickBooks Support page for reference. Here, you can read some articles and other topics that can guide you in your future

tasks.

Have other questions in mind? You can always post it in this thread. I’ll be around to answer them for you. Keep safe.

Request a call back, Please. XXX XXX-XXXX Jim

Hello there, info570,

We're unable to request a call back here in the Community. If you've already called before, there are notes created for you. This is done to track the conversation you had and will help the next phone support to continue helping you.

I recommend reaching out to our phone support again. Here's how:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Select Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

Let me know if you have other questions.