Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

Email template appears "Dear valued customer"?

 
1 Comment
Moderator

Email template appears "Dear valued customer"?

Hi there, donnkiko.

 

 Our engineering team is investigating this matter. You can call our phone support team, so your name will be added to the list of those affected customers.

 

Here's how you can contact them:

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuiockBooks Online.
  3. Click on Solving issues and error messages link.
  4. Click Login.
  5. Choose Get Phone Number or Start a Message.

 

For further assistance, don't hesitate to post again. Have a good day.

Need to get in touch?

Contact us