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Level 1

Expenses not shown correctly in Dashboard

Dear All, 


I have added Expenses in Quickbooks Online, but the do not show up on my dashboard as expenses and not in the profit loss statement. What did I do wrong? 

1 Comment
QuickBooks Team

Expenses not shown correctly in Dashboard



Thank you for posting in the Community. I'm here to lend a hand with your expenses not showing on your dashboard and Profit and Loss statement (P&L). 


There are multiple reasons for a transaction to not appear on the dashboard or a Profit and Loss statement. You've referenced that you've entered them as expenses, but it would be good to double check that the account tied to the transaction is an expense account. Since a P&L only contains transactions tied to an income or expense account, then any others will not appear. 


Another reason for these transactions to be missing is the accounting basis for the report. There are two options for accounting basis, which are cash and accrual. Cash basis uses the payment date for reporting, while accrual uses the invoice/bill date.  I've included a brief video to serve as a demonstration for a bill that has been entered and not paid:



The following article contains additional information on missing transactions on this report: Why are Income and Expense Transactions Missing From the Profit and Loss Report?


That's it. I'm confident that this information will help you get back on track. 


Should you have questions or need anything else, I'm just a post away. Wishing you a lovely day.  

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