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dmairs-dmcompute
Level 2

Federal court ruled on this and charging people2file TurboTaxmiscatergorizes howyou file to charge a fee 2takepeoples refund money 150*1mil,who already don't have a lot.

 
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Best answer August 23, 2020

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dmairs-dmcompute
Level 2

Federal court ruled on this and charging people2file TurboTaxmiscatergorizes howyou file to charge a fee 2takepeoples refund money 150*1mil,who already don't have a lot.

The website said 0$ 30 days and I authorized my card to be charged in 30 days after the free trial like you have money you stole from the taxes people get back when they would normally file free. You can't expect people to just ignore that your stealing from people who already have nothing

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dmairs-dmcompute
Level 2

Federal court ruled on this and charging people2file TurboTaxmiscatergorizes howyou file to charge a fee 2takepeoples refund money 150*1mil,who already don't have a lot.

The website said 0$ 30 days and I authorized my card to be charged in 30 days after the free trial like you have money you stole from the taxes people get back when they would normally file free. You can't expect people to just ignore that your stealing from people who already have nothing

View solution in original post

MarsStephanieL
QuickBooks Team

Federal court ruled on this and charging people2file TurboTaxmiscatergorizes howyou file to charge a fee 2takepeoples refund money 150*1mil,who already don't have a lot.

Hi there, @dmairs-dmcompute.

 

I can see that you are concerned about the TurboTax subscription and charges. If you're using the TurboTax free edition, you are not going to pay even when you filed. 

 

This is for a simple tax return that uses Form 1040 only, with no attached schedules. Generally, your tax return is a “simple tax return,” eligible for TurboTax Free Edition if you:

 

  • Don’t have more than 4 dependents
  • Don’t itemize your deductions
  • Earned limited interest and dividends
  • Didn’t own a rental property
  • Didn’t sell stock
  • Didn’t have self-employment or 1099-MISC income
  • Don’t deduct student loan interest


For more information, you can check out (4) Guarantees; Section F in the TurboTax Term Service: https://turbotax.intuit.com/corp/license/online/

 

I'd suggest contacting Turbo Tax support. They have the tools to verify your account and help you get to the bottom of this. You can also discuss with them your concern about your filed tax return.

 

I'll be here if you have other questions or concerns. Let me know by dropping a comment below. Take care.

dvdmrs09
Level 1

Federal court ruled on this and charging people2file TurboTaxmiscatergorizes howyou file to charge a fee 2takepeoples refund money 150*1mil,who already don't have a lot.

i would like to file a lawsuit agaist intuit for discrimination and failing to follow the fair credit reporting act to justify why my business is discriminated against plus you stop people from being able to even contact intuit like what you think you can do things like that remove support options overcharge people,  be fascist race driven bigots and federal court will find you guilty 

ChristieAnn
QuickBooks Team

Federal court ruled on this and charging people2file TurboTaxmiscatergorizes howyou file to charge a fee 2takepeoples refund money 150*1mil,who already don't have a lot.

This isn't the impression we want you to have, @dvdmrs09

 

I understand how cases like this affect your time instead of focusing on your business. Can you please provide additional information about the fair credit reporting? I'd appreciate any details so I can help you further with this.

 

Then, our support options that'll appear depend on your concern. The time to reach the team also matters when contacting them. We also have limited expert support staff and reduced our support hours to 6 AM-6 PM PT Monday-Friday. I suggest reaching them base on the time mentioned above. They can check your account to investigate the different charges QuickBooks user receives.

 

Here’s how to contact phone support:

 

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter any concern.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

7. Select how you want to contact them and fill in the information.

 

I'm also adding this article to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.

 

You're always welcome to post in the Community anytime you have other concerns or questions. We'll be here to assist you anytime.

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