Follow-up to today's reply from RoseMarjorieA re: "Problem Encountered When Entering Vendor Freight Invoices For Landed Costs In QBD Enterprises
Hi RoseMarjorieA. Thank you for your reply. I tried what you suggested but it still resulted in the same problem. We have Enhanced Inventory Receipts enabled. Is that the reason for the problem ? Do you have any other suggestions ?
Let me share additional information on how QuickBooks track your vendor invoices for freight-in and customs and duty fees.
When you create a vendor invoice or a bill, it will initially be assigned to the Accounts Payable account. Once it is paid, it will then recorded to the correct Landed Cost account that you associate with the item included in the bill. Also, enabling the enhanced inventory receipt feature while using the landed cost ensures that the landed cost of your inventory items are properly calculated and tracked.
Here are the possible reasons why the landed cost is not recorded properly:
The bill got created before the landed cost account set up.
The shipping and handling items need to map to the landed cost account.
Another user is working on the shipping and handling bill.
The landed cost is allocated to another inventory and assembly item bill.
Since you've already performed the steps shared provided by my colleague, @RoseMarjorieA, let's isolate this concern for possible data damage. Let's start by making sure that your QuickBooks software is updated to the latest version. By doing so, we can ensure that you have the latest product features and fixes.
Go to the Help menu.
Select Update QuickBooks Desktop.
Click the Options tab and click Mark All.
Under the Update Now tab, check the Reset Update.
Once ready, click Get Updates.
Once completed, restart your device to ensure that all components are updated. If the issue persists, you'd want to run the verify and rebuild data tool. It self-detect and automatically resolves possible data damage to your company file.
Making sure you're able to track your freight-in and customs and duty fees accurately is my priority.That being said, have you tried updating your QuickBooks software? Were the transactions posted to the correct landed account?
Always feel free to visit us here if you have other login-related questions and concerns. I'm always here to lend a hand.