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Experienced Member

Forgot password for email. to send invoice

1 Comment
QuickBooks Team

Re: Forgot password for email. to send invoice

Glad to have you here in Community, @cmapps12.


You'll want to reset your email password first or use another email to send an invoice. And use Secure Webmail for an easier and safer connection to your email provider. Let me guide you how.


First off, you'll need to reset your email password from your email provider's website. This way, you can set up your email service with QuickBooks.


Once the password has been reset, you can now set up Secure Webmail in QuickBooks Desktop. Here's how:


  1. Go to the Edit menu.
  2. Select Preferences.
  3. Choose Send Forms.
  4. Click the WebMail radio button.
  5. Select Add.
  6. Enter your email address, then select your email provider.
  7. Put a check-mark in the Use Enhanced Security
  8. Click OK.

Or if you'd like to use another email address, you can follow the same steps. 


Once your email address linked, you don't have to re-enter your password every time you send an email.


I've got you an article for more details: Set up Email Service.


In case QuickBooks won't accept your webmail password, you can read this article for your reference: WebMail Password.


Please don't hesitate to leave a comment below if you have any other questions. We're always here to help.

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