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cvancura
Level 1

Forms Custom Fields not working

When I enter text into the name field for custom fields, I get an error no matter how many characters I enter. This happens on both QBO online and QBO desktop app.

Error: Name should not exceed characters

I cannot understand how to get this working.

Can anyone help, or send be to someone who can?

Please?

Thank you...

1 Comment 1
MirriamM
Moderator

Forms Custom Fields not working

With QuickBooks, you can enhance your invoices, estimates, sales receipts, and more by adding custom fields. This feature is designed to help you gather and analyze key data that drives your business's success. Let me guide you through how it works, cvancura.

 

When creating custom fields, it's important to note that the features available to you can vary depending on your subscription level.

 

If you're currently using QuickBooks Online Simple Start, it does not include custom fields. This is the reason why you encounter the error message Error: Name should not exceed characters.

 

To use custom fields and further enhance your business operations, consider upgrading to a version that supports these features. Check out this article for a step-by-step guide: Upgrade or downgrade your QuickBooks Online edition.

 

Looking to personalize your invoices and enhance their professional appeal? We've got the perfect resource for youCustomize invoices, estimates, and sales receipts in QuickBooks Online.

 

Additionally, our team of experts is available to provide personalized guidance on account linking, task automation, and the best bookkeeping practices to boost your efficiency. For more information, explore QuickBooks Live Expert Assisted.

 

If you encounter any other issues with custom fields in QuickBooks Online or the desktop app, don't worry! Our team is here to help you resolve them, whether it's adjusting character limits or ensuring platform compatibility.

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