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Community Contributor *

g/l not showing up in batch report to pay invoices

added invoices for payment, some not showing up in batch report because g/l is not checked.  Don't know how to go in batch report custom and add or check/click the g/l #

3 Comments
QuickBooks Team

Re: g/l not showing up in batch report to pay invoices

Hi there, @saguilar60.

 

Welcome and thanks for dropping by the Community. I'm here to help make sure this is taken care of, but I have some questions about your concern first.

 

Just to verify, may I know what specific report you're referring to and how did you pull it up? I appreciate if you can provide a screenshot or additional details. This will help me make sure that I can provide you with the best information.

 

I'll keep an eye to your response, @saguilar60. Take care always.

Community Contributor *

Re: g/l not showing up in batch report to pay invoices

thank you for responding, I went to reports, memorized reports, batch report.  All the vendor bills I have entered show up in batch report for payment except 2 bills which are using a new account # that needs to be checked off in order to be part of that report. (I just don't know how to add that account # to the batch report)  I am new to QB and have only seen that done 1 time - went to customize tab in batch report there is a way to put a check mark in front of the account # but its not working.  HELP... company won't allow screen shots sorry.  any help would be appreciated.  Steff

QuickBooks Team

Re: g/l not showing up in batch report to pay invoices

Hello saguilar60,

 

I appreciate you getting back and providing extra details on how you run the report. Allow me to step in for a moment and share some insights.

 

I don't have the Batch Report tab on my end. Most likely, the memorized report was renamed as the Batch report. Nevertheless, examining and modifying that report will need deeper investigation. Since your company won't allow adding screenshots in this forum, I'd recommend reaching out to our one-on-one interaction support.

 

The agent can perform a screen-share (remote access) with your file and run your report privately. Please refer to this link on how to get their directory: Contact the QuickBooks Desktop Customer Support Team.

 

That's it. Keep me posted on how the call went or if you have other report questions. I'll be around to help you more.