General journal entry deleted by mistake

Sunrise Secretary · ‎February 25, 2022

I accidentally deleted an entire general journal entry today rather than just two lines. I am using the Desktop Pro Plus 2022 version. Is there any way to recover that so that I can re-enter the information? Thank you!

Carneil_C · ‎February 28, 2022

Thanks for getting back to us in the Community, @Sunrise Secretary. I’ll share some thoughts with each of the details you need so you’ll be able to sort this issue with QuickBooks Desktop.

To answer your first question, restoring your backup company file doesn’t remove your current file. It serves as a save point for your accounting data.

For the second question, you can remove it from the list of company files after you’ve got the information you need as long as you have Set number of previous backups.

You can follow the steps provided by my colleague @Adrian_A above on how to Set number of previous local backups.

Check these handy articles for your guide about backing up company files in QBDT:

Additionally, I've got this helpful resource to guide you further on how to fix backup company file issues.

Stay in touch if you have any other questions or concerns with QBDT. I’ll be right here to answer them for you. Enjoy the rest of the day.

View solution in original post

Adrian_A · ‎February 25, 2022

Hi Sunrise Secretary,

I'm here to lend a hand on how you can reenter the deleted journal entries.

You can restore the backup to recover the items before deleting the journal entries. Let me guide you how:

From the File menu, select Backup company.
Click Restore Previous Local Backup.
Select Set number of previous local backups.

From there, the system will automatically bring the deleted transactions.

In addition to this, feel free to visit our Help Articles page for some guidelines in managing QuickBooks.

Please know that you can count on me whenever you need help. I've got your back!

Sunrise Secretary · ‎February 28, 2022

Thank you, Adiran_A for your help. Two questions:

Will restoring that back-up remove my current file for that company or do I just name the old file a different name?

After I've gotten the information I need from the back-up file, do I remove that file from my list of company files?

I am scared to death that I'm going to (again) remove vital information.

Thanks again,

Kathy

Carneil_C · ‎February 28, 2022

Thanks for getting back to us in the Community, @Sunrise Secretary. I’ll share some thoughts with each of the details you need so you’ll be able to sort this issue with QuickBooks Desktop.

To answer your first question, restoring your backup company file doesn’t remove your current file. It serves as a save point for your accounting data.

For the second question, you can remove it from the list of company files after you’ve got the information you need as long as you have Set number of previous backups.

You can follow the steps provided by my colleague @Adrian_A above on how to Set number of previous local backups.

Check these handy articles for your guide about backing up company files in QBDT:

Additionally, I've got this helpful resource to guide you further on how to fix backup company file issues.

Stay in touch if you have any other questions or concerns with QBDT. I’ll be right here to answer them for you. Enjoy the rest of the day.

btks · ‎March 04, 2022

The Audit trail will show the journal entry on the date it was created and will show what was deleted.

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General journal entry deleted by mistake