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kfderry
Level 1

General Ledger report issues

When I run a GL for the period 1-1-2019 to 12-31-19 it only picks up the last six months.  The  firm year end is 6/30.  I've never run into this before.  I have to run to custom GL reports to get the activity for 1-1-19 - 6-30-19 and

1 Comment 1
Adrian_A
Moderator

General Ledger report issues

This can be caused by data damage, kfderry.

 

There are instances that an issue like this can be fixed by running the verify and rebuild tool. Let me guide you with these steps:

 

  1. Click the File menu.
  2. Select Utilities, and then Verify Data.
    If you'll see a specific error, let's try searching it on our support site.
    No further action is needed if you see QuickBooks detected no problems with your data.
    If you see Your data has lost integrity this indicates that the program detects an error. You're good to do the Rebuild steps. Please follow the sequence below in order to do it:

 

From the File menu, select Utilities Then, Rebuild Data.

 

Afterward, let's run the General Ledger report again. Then, make sure to filter the correct dates.

 

In case you want to add some information on the data, you can customize it.

 

I'm always around if you still need my help!

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