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Anonymous
Not applicable

Get rid of alternate shaded lines on printed forms

I've just started using QB 2019 Desktop. On printed forms (invoices and estimates), there are shaded alternate lines on the description/amount area of the form. As I use professional type invoices, I don't want this. How do I get rid of them? I've tried ticking and unticking the  border lines tick box in Print Setup but it makes no difference. Can anyone help?

8 Comments
QuickBooks Team

Re: Get rid of alternate shaded lines on printed forms

Thanks for checking us out here in the Community, @Anonymous.

 

I'm here to ensure that you'll be able to get rid of the alternate shaded lines on your sales forms so you can get back on track. 

 

To get rid of those shaded lines on your sales forms, you'll need to make sure that the "Do not print line around each field" option on your printer set up is unchecked. 

 

To do that:

  1. Click on File at the top menu bar. 
  2. Select on Printer Setup.
  3. Select on the Form Name.
  4. Make sure that the Do not print lines around each field is unchecked.  
  5. Click on OK

I've attached some screenshots below for you to visualize the steps:

Picture1.png Picture2.png

 

Once done and the issue persists, you can try to run the verify and rebuild data process. Verifying the data identifies the most commonly known data issues within a company file while rebuilding the data resolves most data integrity issues.

 

You can also check out this article about how to troubleshoot issues with printing in QuickBooks Desktop for your future reference: Using the Print & PDF Repair tool. 

 

These resources should help you get rid of the shaded alternate lines on the description area of your sales forms. 

 

Don't hesitate to reach back out to me if you have any other questions about this concern. I'll make sure to get back to you. Have a lovely day!

Anonymous
Not applicable

Re: Get rid of alternate shaded lines on printed forms

The feature you point to controls printing of boxes and lines around fields, and does not control the shading the OP is asking about.

Level 15

Re: Get rid of alternate shaded lines on printed forms

It's an option you control in Enterprise.

 

It's a known bug in Pro/Premier. It should go away once you make an Edit to the template, Save the change. Then, put the template back how you want it.

 

Lists menu > Templates List, Edit that template, change one thing and Save. Change it back and Save.

Anonymous
Not applicable

Re: Get rid of alternate shaded lines on printed forms

Hi. Thanks very much for your response. However, your suggestion did not work on this occasion. I have accidentally stumbled on the solution - I opened a completed document (e.g Invoice), clicked on the drop down box of PRINT, clicked on the 2nd option, changed from the default printer to Microsoft Print to PDF and printed the document as a PDF, and Hey Presto the issue was sorted. I had to do this separately for Invoices, Estimates, etc.

Anonymous
Not applicable

Re: Get rid of alternate shaded lines on printed forms

Hi. Thanks very much for your response. However, your suggestion did not work on this occasion. I have accidentally stumbled on the solution - I opened a completed document (e.g Invoice), clicked on the drop down box of PRINT, clicked on the 2nd option, changed from the default printer to Microsoft Print to PDF and printed the document as a PDF, and Hey Presto the issue was sorted. I had to do this separately for Invoices, Estimates, etc. 

Anonymous
Not applicable

Re: Get rid of alternate shaded lines on printed forms

Hi. You were correct that the other suggestions did not work on this occasion. For your information, I have accidentally stumbled on the solution - I opened a completed document (e.g Invoice), clicked on the drop down box of PRINT, clicked on the 2nd option, changed from the default printer to Microsoft Print to PDF and printed the document as a PDF, and Hey Presto the issue was sorted. I had to do this separately for Invoices, Estimates, etc.

Level 1

Re: Get rid of alternate shaded lines on printed forms

This worked to remove!  Thanks for posting!

Level 1

Re: Get rid of alternate shaded lines on printed forms

Worked perfectly!

Thank you

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