I'm using QBO and have various customers who pay large invoices in several partial payments. I want to be able to print a receipt showing the total invoice amount and the balance after they made that particular payment. Instead the "balance" column is giving me different and seemingly arbitrary numbers to what I would expect. See attached screenshots.
Can anyone help me get the correct balance to show up on a receipt? i.e. if the total invoice amount is 9483.70 and the customer makes a payment of $500, I want the invoice to show the balance as being 8983.70, not 6969.35.