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Hello, @ncdutt.
You're eligible for a refund if you subscribed QuickBooks within 60 days of the purchase date under our satisfaction guarantee. Let me route you to the best available support so we can securely review the status of your subscription and the charges you've received.
Since the Community forum is a public space, we're unable to access your account and verify its current status. I'd recommend contacting our Customer Care team. A specialist can securely access your account and review your billing history, and see what's possible. Here's how to contact us:
- Go to your Help (?) icon.
- Choose Contact Us.
- Enter what you're reaching out about in the available field, then hit Let's Talk.
- You'll be presented with a few options to connect with Intuit.
- Select Get a call.
- Input the requested information.
- Click Confirm my call.
You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.
Keep me posted on how your call goes by leaving a comment below. I'm always around to help if you have more subscription concerns.
