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christine88
Level 1

Has anyone else's 'INVOICES' page gone blank? How do I resolve this?

 
1 Comment 1
JamaicaA
QuickBooks Team

Has anyone else's 'INVOICES' page gone blank? How do I resolve this?

Your presence here is appreciated, @christine88. I've got the reason why your invoice page is blank.

 

I'd like to inform you that we have a current investigation (INV-87908 or INV-90843) about the missing invoices. Rest assured that our engineering team is already working to figure out a solution.

 

As much as I’d like to assist you further, I can’t do so because the Community is a public forum. With this, you'll need to contact our support team. This way, you'll be added as one of the affected users.

 

Here’s how:

 

  1. Go to the Help icon and choose between Assistant or Search.
  2. Click the Contact Us button and enter your concern.
  3. Select Continue.
  4. Follow the onscreen steps.

 

Don’t worry, you’ll receive a notification once the fix is available. Just make sure to check our support hours so you can contact us at a time convenient to you.

 

Once set, check out this article that can aid you in managing your transactions: Categorize transactions in QuickBooks Self-Employed.

 

I'm only a few clicks away from you if you require more assistance with your invoice in your QBSE account. Just leave the details in your reply and I'll take care of them for you.

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