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instiknox
Level 1

Has anyone experienced "There's usually something here. Wait a few minutes and refresh the page" when trying to pull customer name? It's been ongoing for almost 2mos.

 
1 Comment 1
Catherine_B
QuickBooks Team

Has anyone experienced "There's usually something here. Wait a few minutes and refresh the page" when trying to pull customer name? It's been ongoing for almost 2mos.

Hi there, instiknox.

 

Currently, we received a report that customers are prompted with to the same error when pulling up customer’s name.

 

You can contact our QuickBooks Online support team to link your account to the product investigation. They have the resources to look up your account.

 

We’ll send you updates once they are available.

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