Has anyone had issues with credit cards not wanting to stay linked or not being able to re-link if they become disconnected (but show they are connected)?
Reconnecting your credit card account in QuickBooks is my priority, @nilaynpatel.
When you disconnect an account from online banking, it'll stay active. QuickBooks just stops downloading new transactions. Since you encounter issues with reconnecting the account, let's perform some troubleshooting steps so you can get back to working order.
Before we start, did you receive an error message when trying re-link your credit card account? Any additional information would help us give the best resolution base on the error received.
To get started, let's try logging in to your QuickBooks Online (QBO) account using a private browser. This way, we can check if it's a browser data issue.
Press Ctrl + Shift + N on your keyboard for Google Chrome and Mozilla Firefox.