Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 2

Has the invoicing functionality gotten broken recently? All invoices I send miss attachments. No idea why QB is bothering to send invoice email without attachment.

 
Solved
Best answer December 01, 2020

Best Answers
Moderator

Has the invoicing functionality gotten broken recently? All invoices I send miss attachments. No idea why QB is bothering to send invoice email without attachment.

Let's make sure that we've ticked the option to include PDF on the invoice, vassili-gorshkov.

 

Let me guide you with these steps:

 

  1. From the Gear icon, select Account and settings.
  2. Go to the Sales tab.
  3. Click the Online delivery section.
  4. Tick the PDF Attached box.
  5. Click Save and then Done.

 

 

If you want to let your customers pay the invoice online, you can send an online invoice: Take and Process Payments Online.

 

I'm just a post-away if there's anything that I can help. Keep safe!

View solution in original post

2 Comments
Moderator

Has the invoicing functionality gotten broken recently? All invoices I send miss attachments. No idea why QB is bothering to send invoice email without attachment.

Let's make sure that we've ticked the option to include PDF on the invoice, vassili-gorshkov.

 

Let me guide you with these steps:

 

  1. From the Gear icon, select Account and settings.
  2. Go to the Sales tab.
  3. Click the Online delivery section.
  4. Tick the PDF Attached box.
  5. Click Save and then Done.

 

 

If you want to let your customers pay the invoice online, you can send an online invoice: Take and Process Payments Online.

 

I'm just a post-away if there's anything that I can help. Keep safe!

View solution in original post

Level 2

Has the invoicing functionality gotten broken recently? All invoices I send miss attachments. No idea why QB is bothering to send invoice email without attachment.

Thank you very much for the quick reply.  Indeed this was checked off, most likely by a recent QB update.

Need to get in touch?

Contact us