A possible browser issue might have caused this issue, michael-ritz1948.
I can share some steps that can resolve unexpected results while working on your account. Switch to an incognito or private browsing session. Please refer to these keyboard shortcuts:
- Ctrl + Shift + N for Google Chrome
- Ctrl + Shift + P for Firefox
- Control + Option +P if you're using Safari
If it works, you can go back to your regular browser and clear its cache. Otherwise, try using another supported browser as an alternative.
I'd appreciate it if you'd update me on how the steps work. I want to make sure it's taken care of.
