The browser's cache can become filled and cause issues such as the data or transactions not appearing when running a report in your QuickBooks Online, @dina16.
Beforehand, select the correct report period and filter to view the transactions you want. If you've done this and found none, I recommend accessing QBO in a private or incognito browsing mode. This method helps optimize your computer's performance and free up storage space, allowing for smoother and more seamless operations.
See these keyboard shortcuts to open a private window:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
Once done, log in to your QBO account and rerun a report based on tags. If you can see them, consider clearing your browser's cache to improve performance and minimize technical issues. Exploring other supported browsers can also be beneficial.
You can also export the reports you generate to review these transactions anytime outside of QBO.
Consider this forum your go-to resource for questions or concerns about QuickBooks Online. Feel free to start a new discussion in the Community space whenever you need further assistance managing a report.
