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anna45
Level 1

Hello we are being charged for 3 accounts out of this company account. I would like to get information regarding these 3 accounts.

 
2 Comments
anna45
Level 1

Hello we are being charged for 3 accounts out of this company account. I would like to get information regarding these 3 accounts.

I would like to get the account number the entity name, the version we are paying for and the date we are paying for each account.  

ZackE
QuickBooks Team

Hello we are being charged for 3 accounts out of this company account. I would like to get information regarding these 3 accounts.

Welcome to the Community, anna45.
 

You can find details about your subscriptions while signed in to them:
1. Use the Gear () icon, then go to Account and settings.
2. Select Billing Subscription.
 

From here, you'll be able to review detailed information about a subscription's rates. The description of a charge on your bank/credit card statement can also help identify where it's originating from.
 

If you're not finding the info you're looking for in this area, I recommend contacting our Customer Care Team. They'll be able to pull up your accounts in a secure environment and provide assistance with each of them.


Here's how they can be reached:
1. Click the Help (?) icon.
2. Choose Contact Us.
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
4. You'll be presented with a few options for connecting with Intuit. Select Start messaging or Get a call.


Make sure to review our hours of operation so you'll know when agents are available.
 

I've additionally included a resource about understanding subscription rates and charges that may come in handy moving forward: How to understand your subscription rates & charges
 

I'll be here to assist if there's any questions. Enjoy the rest of your day!

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