Hello when I make an invoice and preview it my address and phone number are on it but when I email it to someone it only has my business name and email address using the basic version of QB self employed?

Hello there, cposch59-gmail-c. 

Welcome to the Community. Allow me to assist you with your concern about viewing your address and phone number on an invoice within QuickBooks.

I tried this in my account and I was able to view it successfully. Your client needs to open the PDF file to get the complete information of the Invoice. 

You can try to email the invoice on your personal email to isolate the issue. If you can view it on your end, then your client needs to perform some troubleshooting steps and update Adobe Reader. 

Let's start by accessing your QuickBooks Online through a private browser. Since cache can sometimes cause issues when trying to do certain tasks. This a special mode that doesn't leave browsing history.

Here's how:

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox or Internet Explorer)
• Control + Option + P (Safari)

Please refer to this article on how to update, repair, or re-install Adobe Reader/Acrobat to the latest version or by repairing your Adobe installation. 

Please let me know how it goes by clicking the Reply button below. I'm just a post away if you have additional questions about sending invoices. Have a good one.

This is the same invoice one is when I preview it the other is one that was emailed to my self 

Let's get this fixed, Cposch59-gmail-c.

You can follow the steps provided by my colleague at the top. It will help us resolve your concern.
 

However, if you're still encountering the same issue, I suggest reaching out to our customer care support. This way, an agent can take a better look at this. Here's how:

1. Click Help inside QuickBooks Self-Employed.
2. Select Contact Us.
3. Enter your issue in the description box, then click Continue.
4. Select either Chat or Callback.

Once it's fixed, you can send invoices without any issues.

If there's anything else that you need, don't hesitate to let us know. Take care!