I appreciate you for reaching out here in the Community, @online2015. I'll share some details about the subscription pricing so you can determine why you were charged that amount for your QuickBooks Online (QBO) subscription.
A possible reason for this is that you've purchased the subscription and received a discount for it for a limited time only. After the promo expires, the subscription charges revert to their original price. To track, you'll want to go to Billing and subscription in your QBO account. I'll input the steps below so you can proceed. To begin, here's how:
- Access your QuickBooks Online company.
- On the top right corner, click the Gear icon.
- Under You Company column, select Account and settings.
- Click the Billing & Subscription tab.
- Review the information in each section.
- To view payment history: In the QuickBooks Online tile, select View payment history. Your billing history shows the last 6 months’ bills.
If you're unsure of your billing and subscription details, you can reach out to our Customer Care Team. This way, they'll be able to explain why you were charged that amount. To contact our support team, feel free to visit this article: QuickBooks Online Support.
Additionally, I've got you this article to help you manage your QBO subscription: Manage billing, payment, and subscription info in QuickBooks Online.
You can also check this article to help you manage payments in your QBO account: Take and process payments in QuickBooks Online.
@online2015, if there's anything else that you'd like me to help you with, don't hesitate to click the reply button below. You can also post here again if you have any additional QuickBooks-related concerns. I've got your back. Take care, and have a nice day.
