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Help. Invoice says paid 6 days ago but not in my bank account yet. Also didn’t revive the email from quickbooks that says “your money is on the way! For $1,200

 
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QuickBooks Team

Help. Invoice says paid 6 days ago but not in my bank account yet. Also didn’t revive the email from quickbooks that says “your money is on the way! For $1,200

I'm here to ensure the payment hits your bank account, kfransen79-yahoo.

 

In QuickBooks Online, if an invoice payment was made through a credit card, it will take 1-2 business days to reach your bank. However, bank transfers (ACH) payments can take 2-7 business days. These also vary depending on the following factors:

  • The time you enter the transaction.
  • Weekends and federal holidays.
  • The financial institution where the transactions are deposited.
  • How long it takes for your bank to verify and process electronic deposits.

 

I recommend waiting for a day or two for the deposit to get posted to your bank. If it's still not, I encourage you to contact our Payments Support Team. Our representative can review your account and investigate why you're getting some delays in receiving deposits.

 

For more information about how to check when will be the payments get deposited into your bank account, I suggest checking out this article: Find Out When QuickBooks Payments Deposits Customer Payments.

 

Additionally, I've included an article that will help you learn more about QuickBooks Payments Deposits:  Deposits FAQ.

 

Please leave a comment below if you any other concerns. Doing so helps us to provide an accurate solution for you.

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