Hi, I created a bill (in Vendors) to pay a vendor who is set up to receive online direct payments. When I click Pay Bill Online, the Bills screen says I have no bills.
I'll make sure that you'll be able to pay your open bills.
Generally, when you create a bill in QuickBooks Online (QBO), it should automatically show on the Pay Bills Online screen. To isolate the issue, you can perform some browser troubleshooting steps. QuickBooks Online uses browser cache and cookies to run faster. But there are times that these files become corrupted causing unusual behaviors in the program and bocking web pages from loading.
You may start by accessing your QBO account through a private/incognito window. This process will help you rule in/out the browser as the culprit here. Feel free to use these keyboard shortcuts:
Ctrl + Shift + N for Google Chrome
Command + Shift + N for Safari
Ctrl + Shift + P for Mozilla Firefox and Microsoft Edge