Hi. I made yesterday an invoice, after save and close it. I could not find it. Why? It affected my inventory and sales but i dont see the invoice
Hi there, miltonw16581.
After saving the invoice, you can automatically find this transactions on the Sales tab.
If you can't find the transaction, I suggest clicking the magnifying glass and find it from there. I attached a screenshot for visual reference.
If the issue persists, I suggest logging in your QuickBooks account using via a private browser. This way, you'll see if you get the same result. Browsing privately disables the cache from saving your browsing data, and it's a good way to check issues caused by a full cache. This might be also the reason the invoice you made you could not find it.
Use these keyboard shortcuts based on the browser you're using.
For Internet Explorer of Firefox, press Ctrl + Shift + P.