Hi we are trying to find out why our recurring invoices were automatically sent out this morning to all of our clients before we were finished making adjustments to them
Thanks for taking the time to reach out, ellejae.
In the case you need to make adjustments to your invoices before sending, it's best to turn off the scheduled option so you can make your changes prior to sending these invoices being sent out automatically. Here's how to manage existing recurring transactions:
From your invoice list, Go to the Gear icon in the top right.
Under Lists, select Recurring Transactions.
Choose the recurring invoice you want to manage. Click the dropdown under Type and change from scheduled to unscheduled.
I also want to address your question on the entry in your Audit history. Scheduled activities within your QBO file that take place even if you're not logged in may be recorded as System Administration. To learn more about the audit log and how to decipher messages within it, check out this article: Use the audit log in QuickBooks Online.
If you have additional questions on any of this, please feel free to reply in a thread to continue the conversation! Take care.