Hi - What are the transaction fees for an online invoice sent via quickbooks? I had a $380 payment and $11.52 was taken out. Is it 2.9% and 50 cent per trans? Thanks!

Hi there, @contact79.

This depends on the type of transaction that you used when processing payments in QuickBooks Self-Employed (QBSE). If your customer paid for the invoice using the link that's attach to it, then the payment charge will be 2.9% of the total amount + 25c per transation. The remaining 25 cents might have been charged for the sales tax.

I'd recommend reaching out to QuickBooks Payments support. This way, we can check if the additional 25 cents is added for sales tax. 

In addition, you check out this article that will give you an overview of the fees and plans for QuickBooks Payments, so you can make the best decision for your business: What are the fees for QuickBooks Payments?

You can also check the status of your customer payments in the Merchat Service Center. Simply click this link: Search for deposits or fees in the Merchant Service Center.

I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can.

Thank you! Yes, my client paid by clicking the link. It appears it was 2.9% and .50 cents taken out...is that simply a mistake?

Thank you! Yes, client clicked "pay invoice" button. It appears 2.9% and 50 cents was the fee....is that simply a mistake?