Thank you for posting here in the Community, @olaam-gma.
I'll share some details about the Online Bill Pay process.
When you add a vendor, they are set up to be paid via check by default. Going to the Pay Bills page just serves to keep track of the bill payments you've made. You must still process payments in the manner specified by your vendor.
To manually record payments made towards a bill, you can follow these steps:
- Go to + New > Pay Bills.
- From the Payment account drop-down, select the account you paid the bill from. For instance, if you paid from your checking account, select checking. Tip: To record payments for the same bill from different accounts (i.e. part by check and part by credit card), or record separate payments on different days. If you select a checking or savings account, you can enter the Starting check no. This is optional.
- Enter the payment date.
- Put a checkmark on the bills you made a payment towards.
- In the Payment column, enter the amount you paid for each bill. Tip: If you have credit with the vendor, you can apply it in the Credit Applied column.
- When you're done, click the Schedule payments online drop-down. Then hit Save, or Save and close. Or select Schedule payments online to learn about available payment processing options.
You'll also want to read this article to learn more about Online Bill Pay. This will provide you answers to frequently asked questions about it.
Aside from using Online Bill Pay, you can also pay contractors using direct deposit. Please browse this link for more details and how to set it up: Pay a contractor with direct deposit in QuickBooks Online.
You can get back to me by clicking the Reply button below and sharing if you have additional concerns about this. I'll stay around until you're able to pay bills online.
