Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

How can i confirm my client paid an invoice but the funds hasn’t come through yet?

 
1 Comment
QuickBooks Team

How can i confirm my client paid an invoice but the funds hasn’t come through yet?

Hello, solivans-inc.

 

Here to share a couple of ways on how to confirm if your client paid an invoice. 

 

Every time your client pays an invoice, the system automatically sends the payment confirmation email. You'll want to check your email inbox for it. You can also go to your Merchant Services account, and look for the confirmation payment from there. Here's how:

 

  1. Go to https://merchantcenter.intuit.com.
  2. Click Activity & Reports.
  3. Select Transactions, then search for the payment transaction. 

 

searchtran1.PNG

 

As for the deposit times, it usually takes two business days to receive the funds. If this is your first time with QuickBooks Payments, you'll receive the funds within five business days. Take note that there are a number of factors that might cause the delays. For example, the bank you've chosen where to deposit the funds, and how long they process and verify the deposits. 

 

More details can be found here: Common questions about payments deposits in QuickBooks Online

 

Need help running reports and see how much you've made? You can check our articles for guides and steps. 

 

Reply to this thread if you have more questions for QuickBooks Online or your Merchant Services account. I'm more than happy to help you out. 

Need to get in touch?

Contact us