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How can i confirm my client paid an invoice but the funds hasn’t come through yet?

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QuickBooks Team

How can i confirm my client paid an invoice but the funds hasn’t come through yet?

Hello, solivans-inc.


Here to share a couple of ways on how to confirm if your client paid an invoice. 


Every time your client pays an invoice, the system automatically sends the payment confirmation email. You'll want to check your email inbox for it. You can also go to your Merchant Services account, and look for the confirmation payment from there. Here's how:


  1. Go to
  2. Click Activity & Reports.
  3. Select Transactions, then search for the payment transaction. 




As for the deposit times, it usually takes two business days to receive the funds. If this is your first time with QuickBooks Payments, you'll receive the funds within five business days. Take note that there are a number of factors that might cause the delays. For example, the bank you've chosen where to deposit the funds, and how long they process and verify the deposits. 


More details can be found here: Common questions about payments deposits in QuickBooks Online


Need help running reports and see how much you've made? You can check our articles for guides and steps. 


Reply to this thread if you have more questions for QuickBooks Online or your Merchant Services account. I'm more than happy to help you out. 

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