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dfotsch66
Level 1

How can I delete unbilled charges from 2009 in QBOnline? Then need to delete unused vendors/customers. Tried URL...managebillableexpense option but geterror "acct deleted

I have made the 'billable' box active, but can't change the expense because books are closed. The original bank account associated to the expense is now closed. I want to get rid of the vendors and customers associated to these unbilled charges, so need to clear the charges, but how?
1 Comment 1
JenoP
Moderator

How can I delete unbilled charges from 2009 in QBOnline? Then need to delete unused vendors/customers. Tried URL...managebillableexpense option but geterror "acct deleted

Hi there, dfotsch66.

 

You'll need to enter the password that was created when the book or account was closed. You can follow the steps in this article on how to edit or change the password: Edit your closed books.

 

Once done, you can go back the old transaction and proceed to the making the changes. If the bank is already deleted or made inactive, follow these steps to make it active again:

 

  1. Go back to your Chart of Accounts.
  2. Click the small Gear icon in the right-hand side of it, then check the box for Include inactive.
  3. Look for the bank account and click Make active (under the Action column).

In addition, I would recommend reaching out to your accountant since this will impact your financial reports from 2009.

 

The Community is always here if you have other questions.  

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