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I'm here to help add back in those inactive (archived) customers in QuickBooks Online, Tonyrip.
Inactive customers are hidden from the list and reports. To find them, you can pull up the Customer Contact List report. Then, filter it to show deleted names.
Let me show you how:
To add them, you can manage them through the Sales page. Then, follow these steps outlined below:
Feel free to visit this link for additional information: Make a customer inactive and then active.
Stay in touch with me if you need anything else about managing customers. I'm always around to help you.