How can I fix my quickbooks, which won't let me add any sales receipts?

I'll make sure that you enter your sales receipts, cathy69.

Most of the time, unusual behaviors like this are caused by accumulated cache and cookies in the browser. To rule this out, you can access your QuickBooks account through a private or incognito window. This mode doesn't save site data, cache, and cookies. Check out the shortcut keys below:

• Press Ctrl + Shift + P for Firefox
• Press Ctrl + Shift + N for Chrome
• Press Command + Shift + N for Safari

Once done, click the + New button then create a dummy sales receipt. If you're able to save it without any issues, close the incognito window then go back to your normal browser. After that, you'll have to clear the cache to remove the accumulated junk files and improve the program performance.

Alternatively, you can also switch to other supported browsers to further isolate the issue.

In addition, here's an article that you can read to help easily manage and track your sales receipts and invoices: View sales transactions.
 

Feel free to reach out to me anytime if you need more help in recording your other sales transactions. I'll always have your back.

Hi cathy69,

Hope you’re doing great. I wanted to see how everything is going about the issue in your sales receipts last week. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!