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discoveryacademy
Level 1

How can I have the customer pay the tranaction fee for invoices paid online?

 
Solved
Best answer January 27, 2020

Best Answers
Rustler
Level 15

How can I have the customer pay the tranaction fee for invoices paid online?

First thing is to check your state laws, there are some states where surcharging for using a CC is illegal.

 

For those states that are ok with it, there is still a problem. You are required to put a notice on the store, the check out pages, and on the receipt it must specify the surcharge item and amount, that you surcharge for using a CC and how much, the law says a % is not legal. In addition to that, you are not allowed to surcharge when a debit or prepaid card is used at all. So if you are taking payments on line I don't see how you can know whether or not a card is a prepaid or debit card in advance.

 

You would have to create a service type item called surcharge and include it on the invoice for the customer, that would mean you know in advance they will use a CC, and not a debit or prepaid card

 

Best option is just raise your prices slightly, or accept that a merchant charge is just a cost of doing business.

 

View solution in original post

2 Comments
Rustler
Level 15

How can I have the customer pay the tranaction fee for invoices paid online?

First thing is to check your state laws, there are some states where surcharging for using a CC is illegal.

 

For those states that are ok with it, there is still a problem. You are required to put a notice on the store, the check out pages, and on the receipt it must specify the surcharge item and amount, that you surcharge for using a CC and how much, the law says a % is not legal. In addition to that, you are not allowed to surcharge when a debit or prepaid card is used at all. So if you are taking payments on line I don't see how you can know whether or not a card is a prepaid or debit card in advance.

 

You would have to create a service type item called surcharge and include it on the invoice for the customer, that would mean you know in advance they will use a CC, and not a debit or prepaid card

 

Best option is just raise your prices slightly, or accept that a merchant charge is just a cost of doing business.

 

View solution in original post

discoveryacademy
Level 1

How can I have the customer pay the tranaction fee for invoices paid online?

Thank you!

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