Before resetting your data in QuickBooks Online (QBO), be sure to secure a copy of your company information (vendors, customers, inventory, and chart of accounts list) in case you need them in the feature. To do this, please follow the steps outlined below:
Go to Reports.
Depending on what list you need to export, search for and run Account List, Customer Contact List, Vendor Contact List, or Product/Service List report.
Select each report below to check how their columns should be ordered.
You can choose an industry type different from the one showing and mark whether you need to have accounts based on your industry. You can also start with an "empty" Chart of Accounts (COA) that will only give you 5 default accounts (Retained Earnings, Opening Balance Equity, Uncategorized Asset, Uncategorized Income, and Uncategorized Expense).
The next screen will provide a summary of the items to be deleted. Type the word "YES" once the data gets deleted.
Select Wipe Data once your selections are complete.