Hi there, @signwrapexpress.
Let's run the Customer Balance Detail report and make sure the Report period and the Aging method are correct. You can either choose the Custom or All Dates option under the Report period to ensure the invoices will show.
Here's how:
- On the left navigation bar, click Reports.
- Run the Customer Balance Detail report.
- Select the correct Report period and the Aging method.
- Click Customize.
- Go to Rows/Columns, select Change columns.
- Add Open Balance.
- Click Run report.
Also, you can read out this article on how to customize your financial reports: Customize your reports in QuickBooks Online.
Let me know if there's anything else I can do for you. I'm always here to assist. Have a great day!