I've got your back, @roanne9145.
Let's take a look at a couple of scenarios and help you record expense transactions to a parent account.
Are you trying to use the Bank or Credit Card parent account when creating an expense? If yes, you can select it from the Payment account drop-down. Here's how:
- Click the + New button, then select Expense.
- Select the payee.
- Choose the bank or credit card parent account from the Payment account drop-down.
- Enter the necessary information.
- Hit Save and close.
However, if you're trying to add the expense parent account, you can select it from the Category details section.
- Click the + New button, then select Expense.
- Select the payee and the payment account.
- In the Category details section, select the expense parent account from the Category column.
- Enter the necessary information.
- Hit Save and close.
I'm adding this article for more details: Enter, edit, or delete expenses in QuickBooks Online.
Please let me know if you need clarification about this, or there's anything else I can do for you. I'll be standing by for your response. Have a great day.