How do I add an inventory product? All i see is non-inventory and service products and I already tried adjusting my account settings.
Hello there, textbookbarn1.
Thanks for reaching out to the Community about your inventory products concern. I have an idea with what's causing this to happen, and I'd be glad to share it with you.
To start off, let's determine the QuickBooks Online version (Simple Start, Essentials, or Plus) you're using. Some of the features available in the program depends on what type of subscription you have. Here's how you can verify:
Go to the Gear icon, then Account and Settings.
In the Billing and Subscription section.
Look for the service you're using in the Plan Details field (see screenshot below).
The ability to enable inventory tracking is currently available in the Plus version. If you're using the other two, you'd need to upgrade the service to our most advanced offering. Check out the detailed steps below:
Go to the Account and Settings.
Choose Billing&Subscription from the left menu.
In the QuickBooks section, select Upgrade.
You will be presented with options for upgrading, along with features and pricing. Pick Upgrade for the product you want.
If prompted, enter payment information.
Confirm the upgrade and new billing rate, then click Confirm Upgrade.
We are always looking for ways on how we can make QuickBooks better for all users. You can help us achieve it by letting your voice be heard.
Let our product engineers know how the option to enable inventory tracking in all Quickbooks Online versions can help manage your business. To do this, go to the Gear icon, then select Send Feedback Online.
Don't hesitate to update me with the subscription you have, or let me know how things go. I'll be around!