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bsrservices
Level 1

How do I apply a credit to my customer's credit card?

a customer has paid for a job with a credit card and the job got canceled. How do I apply the credit back to the credit card for the amount that he paid?
1 Comment
LucasMicromatis
Moderator

How do I apply a credit to my customer's credit card?

Good morning, @bsrservices,

 

Thanks for the question; I would be happy to help you!  You can easily refund a customer through QuickBooks Online.  This article will walk you through different scenarios and offer step by step guidance on how to refund your customer:

 

Refund a credit card payment in QuickBooks Online

 

I hope that helps!

 

Lucas 

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