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clickclickcleane
Level 1

How do I change the address that prints on my checks. I've updated it everywhere I can find, but the old address prints on checks and W2s still.

 
1 Comment 1
MaryLandT
Moderator

How do I change the address that prints on my checks. I've updated it everywhere I can find, but the old address prints on checks and W2s still.

Hi there, clickclickcleane,

 

Let's get this corrected by contacting our QuickBooks Online Payroll Team. They have the tool to change the primary address to appear on your checks and W-2s.

 

To do so, they need to pull up and verify your account in a secure environment. Here's how to contact them:

  1. Log in to your QuickBooks Online account.
  2. Click Help (?) at the top right.
  3. Select Contact Us to connect with a live support agent.
  4. Enter a brief discussion of your concern, then click Let's talk.
  5. Choose a way to contact us.

If you need to review important information about your business and employees, check out the Run payroll reports link to see available 

 

You can also refer to the Support hours and types article to contact us at a time convenient to you.

 

Feel free to leave a comment below if there's anything else you need. I'm always around to help you out.

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