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Hello there, @lisahobbs82.
I appreciate you reaching out to us, I'm here to help share information on how to close your books in QuickBooks.
If you want to close your books to ensure everything looks good and prevents any accidental changes that could affect your reports. Please follow the steps below:
However, if you mean to cancel your QuickBooks Online account, here's how:
To learn more, you may check these articles:
Also, I'm adding these resources that will help you on how to enter beginning balance and know what will happen if you cancel your books:
Don't hesitate to leave a comment below if you have any other questions. Wish you all the best.