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Level 1

How do I deactivate a contractor or vendor? I keep getting error messages that they "have unbilled items".

 
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Moderator

How do I deactivate a contractor or vendor? I keep getting error messages that they "have unbilled items".

Good day, debora.

 

You'll have to unlink the expense transaction to the vendor you're trying to inactivate. Doing helps you deactivate a contractor or vendor in QuickBooks Online (QBO). I'll guide you how.

 

Let's pull up the Uninvoiced charges report first. This lists all billable expense transactions you need to unlink.

 

  1. Go to Reports.
  2. Type in Uninvoiced charges in the search field and click on it to open.
  3. Click on the Customize button.
  4. Go to Filters and select the vendor's name from the Vendor drop-down arrow.
  5. Click on Run report.
  6. Open each billable expense charge and click on the Expense link.
  7. Remove the checkmark in the Billable column.
  8. Click on Save and close.

You'll have to follow the steps above for you to unlink each billable expense charge. Once done, you can now inactivate the vendor in QBO.

 

At any time, you can restore the vendor's profile. For more details, check this article: How to edit, delete, and restore list elements. This link provides the steps in activating vendors or contractors in QBO.

 

We're a post away if you need anything moving forward. Have a good one.

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Level 1

How do I deactivate a contractor or vendor? I keep getting error messages that they "have unbilled items".

Hi,

I am trying to follow these directions but I cannot locate the report "uninvoiced charges".  I confirmed that we have the QB Plus and that the report should be listed, but it is not. 

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