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Good day, Dan9,
I can share some information about how online payments work in QuickBooks Online.
If you're using GoPayments but haven't linked your account to QBO, the system is unable to identify which invoice the deposits will apply. You'll need to match these deposits manually by finding the correct invoice. Let me guide you how to match your transactions:
If you're unable to determine which transactions to match, you can go to your Merchant Services Center account to verify incoming payments. Also, if you'd like to automatically sync your customer payments to your invoices without matching them manually, you can connect your payments account to QBO.
That should do it, Dan9. Please update me how this goes, I'm here to assist you anytime.
Good day, Dan9,
I can share some information about how online payments work in QuickBooks Online.
If you're using GoPayments but haven't linked your account to QBO, the system is unable to identify which invoice the deposits will apply. You'll need to match these deposits manually by finding the correct invoice. Let me guide you how to match your transactions:
If you're unable to determine which transactions to match, you can go to your Merchant Services Center account to verify incoming payments. Also, if you'd like to automatically sync your customer payments to your invoices without matching them manually, you can connect your payments account to QBO.
That should do it, Dan9. Please update me how this goes, I'm here to assist you anytime.
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