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jglowacki
Level 1

How do I get rid of the Save and Schedule Payment button on invoices and reinstate the Save and New Button that is no longer a part of the Dropdown menu on the invoice?

 
1 Comment
Kendra H
QuickBooks Team

How do I get rid of the Save and Schedule Payment button on invoices and reinstate the Save and New Button that is no longer a part of the Dropdown menu on the invoice?

Hello, @jglowacki.

 

Thank you for reaching out to the Community.

 

Before we go into detail, I want to ask if you could provide a screenshot of what you see on your invoices?

 

For now, let's go ahead and do some troubleshooting steps to get you back to business. First, let's try signing in to your account through an incognito/private window to determine if this is a browser-related issue.

 

Here are the keyboard shortcuts to open an incognito window:

  • Google Chrome: Ctrl+Shift+N.
  • Internet Explorer: Ctrl+Shift+P.
  • Mozilla Firefox: Ctrl+Shift+P.
  • Safari: Command+Option+P.

If, after doing the following steps are successful, I recommend clearing your cache and cookies. This way, it'll prevent unusual behavior to the browser.

 

I look forward to chatting with you soon. Have a good rest of your day!

 

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