Hello @choiceconsulting,
You can turn on the PDF Attached option to include a PDF copy when sending invoices to your customers. Let me show you how.
- Go to the Gear icon.
- Under YOUR COMPANY, select Accounts and Settings.
- Select Sales.
- On the Online delivery section, select the Pencil icon.
- Put a checkmark on the PDF Attached option to turn it on.
- Select Save.
- Click Done.
Additionally, I've got you this helpful article for the different methods you can start using in accepting payments from your customers: Record invoice payments in QuickBooks Online.
If you have any other questions, please let me know in the comments. I'll be here to lend a helping hand. Stay safe!