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gstuart
Level 2
 
11 Comments
JessT
QuickBooks Team

Hello gstuart!

 

It depends on the online-payment app you use. If you're using Bill Pay for QuickBooks Online, you can pay 35 bills per instance. To do this, just click on the +New button, choose Pay Bills Online, and select the checkboxes of the bills you want to pay. However, if you're using other apps, I would suggest contacting their support to know your options.

 

On the other hand, you can also connect your bank account to QuickBooks to download your transactions. This way, you can easily match your transactions to reconcile your account faster.

 

Please don't hesitate to go back to this thread if you have other questions about paying bills.

gstuart
Level 2

Jess,

 

Thanks for the advice.  I did try the Pay Bills Online and checked three bills, but the system insisted on writing three checks.  Is this expected behavior, or is it supposed to create one check for the total?

 

Geoff

Rubielyn_J
QuickBooks Team

Hello there, @gstuart.

 

I'm glad to know that you did try the Pay Bills Online. Using Online Bill Pay makes it easier to make payments right from within QuickBooks Online. 

 

Let's ensure that there are Bank details on the vendors for each bill that they select. This way, you can pay 35 bills per-instance as mention by my colleague.

 

I've added these articles that can guide you more about Online Bill Pay:

Should you need further assistance, just click the Reply button. I'll be here to help you out. Keep safe and healthy.

gstuart
Level 2

I do not understand this sentence:  

 

"Let's ensure that there are Bank details on the vendors for each bill that they select."

 

What do you mean by this?

GlinetteC
Moderator

Thanks for getting back to us, gstuart.

 

I'd be glad to route you to the right support you need to better check on this. 

 

I suggest contacting our phone support. They have available tools to do a screen-share with you and can further assist you with your Online Bill Pay concerns. Here's how to contact them:

 

  1. Go to the Help icon at the upper-right corner.
  2. Select Contact us.
  3. Enter "Online Bill Pay" as your concern.
  4. Click Le's talk.
  5. Choose either to Start a message or Get a callback.

You can also check our support hours and contact us at a time convenient to you.

 

Please let us know if you have any other concerns. 

gstuart
Level 2

Glinette,

 

The reason I posted in this forum is because I contacted Priority Support and the rep had not heard of the feature.  I had to talk him through how to do it.  I think QB needs to do a better job of orienting phone support reps to new features.

 

That said, my usual experience with QB phone support is extremely positive, so I don't want you to think that I'm making a negative generalization.  

 

So far no one has offered a method to solve the problem.  Do you want to take up the challenge?

 

Thanks,

Geoff

RenjolynC
QuickBooks Team

Thanks for getting back to us, Geoff.

 

You can pay multiple bills for a vendor at once. However, the processing fee for Online Bill Pay still applies to each bill. You'll want to do it outside of QuickBooks Online via ACH or bank transfer.

 

Then, manually pay the bill in your QuickBooks Online by following the instructions here: Enter and pay bills.

 

Please feel free to add a comment on this thread if you have any additional questions or other concerns. Take care and stay safe.

gstuart
Level 2

RenjolynC,

 

There is no processing fee for Online Bill Pay; that's one of the advantages to using it (see attached).  Another is that I  don't have to bounce back and forth from QB to my banking site, enter the vendor info in two systems, risk keying errors, etc.  

 

Why would you recommend that I do it this way?  It defeats the purpose of the new online bill-pay function and requires multiple steps to accomplish.

 

Let me restate the original question:  How do I make an online payment for the entire balance due to a vendor (instead of having the system generate a separate check for each bill) ?  I am concluding that this is impossible now, but is it in the pipeline for a future update of the Online BillPay feature?

 

Geoff

MaryJoyD
QuickBooks Team

I can show you how to make a payment to a vendor, @gstuart

 

Here’s how:

  1. Go to the Bill pay online widget and then select the Make a payment tab. 
  2. Add the payment information of the vendor on the page that appears. 
  3. Click the Choose delivery method button and select Bank transfer or check.
  4. Select Review and submit.
  5. Submit the payment once you’re done. 

Check this article for more information: Pay a vendor

 

Also, you can visit the QuickBooks Blog to check for new updates and features that we have.

 

Let me know if there’s anything else that I can help. I’m always here to assist. Have a great rest of the day!

gstuart
Level 2

MaryJoD,

 

Just so we're starting on the same page, where is the Bill pay online widget found?  I'm not familiar with the QB term "widget". 

 

Geoff 

Ashley H
QuickBooks Team

Thanks for the reply, @gstuart.

 

I'm here to show you where the Bill Pay Online Dashboard Widget is located in QuickBooks Online.

 

Once you're signed in to your QuickBooks Online account, press on the Dashboard tab in the left-hand menu. There will be a tile labeled as Bill Pay Online. I've provided a screenshot below on what this will look like in your account:

 

Pay bill online widget in QuickBooks Online dashboard

 

 

Once you've found the widget, then you can follow my colleague's @MaryJoyD post to make a payment to a Vendor with ease.

 

If you have any additional questions or concerns, please let me know by leaving me a Reply. Have a great rest of your day.

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